Integrated Applications for Data and Voice Networks

Applinet PLC is a leading systems integrator in UK and specialises in corporate security solutions. These include convergence, voice, mobility and wireless. Applinet focuses on providing its customers with end-to-end capabilities, from converged networks, implementation and infrastructure design to application deployment. Applinet PLC is one of the Gold Solutions Partners that Nortel has in UK, and their commitment to Nortel solutions goes as far as offering demonstration facilities, which include the latest solutions for traditional voice and data or converged multimedia.

Some of the solutions that Applinet PLC provide are unified messaging, data and voice convergence, computer technology integration, and CheckPoint Firewall.

Unified Messaging, UM for short, refers to integrating different streams of messages, such as SMS, voice, video, Fax, e-mail, etc. into the same inbox, and make this inbox accessible from several different devices. The unified messaging systems differ from multimedia e-mail in that they attempt to integrate not only the streams of messages listed above, but also telephone-based voicemail, and also to allow the unified messaging mailbox to be accessed from a cellular phone or a conventional phone.

The telecommunication industry was looking forward to unified messaging and expected it to be a popular product, which was supposed to augment voicemail at first, and eventually replace it. Many expected the unified messaging systems to develop on the ubiquity of PCs, 3G networks and smartphones, but they gained consumer acceptance rather slowly. However, unified messaging solutions are widely accepted nowadays in the corporate environment. The deployment of UM solutions enhances workflows, while improving services as well as processes.

In pretty much a similar way, the majority of large enterprises have adopted voice and data convergence, and it is estimated that by 2008 three quarters of the large enterprises will have fully migrated to IP based networks. What drives this adoption of data and voice convergence services is mainly the lower costs, as compared to the traditional voice networks. In a broad categorization, the advantages that come with voice and data convergence are enhanced productivity, improved business processes and increased employee productivity.

The data and voice convergence, the private IP intranets, the Internet, all these enable network simplification, which can be translated to new services, cost savings and revenues. The benefits of the VoIP technology include enhanced productivity, sustainable cost reduction and increased revenues. Nortel VoIP system is the answer to the need for combined voice and data communication, which represents network of the future, according to both enterprises and services providers. The Nortel VoIP system functions with over fifty carrier customers, who have live deployments globally. They pride on being the only networking vendor that has deployed fifty million Ethernet ports and fifty million telephony lines. Nortel was also the first network vendor to have provided an end-to-end VoIP solution, which was certified by the U.S. Defense Department.

Computer telephony integration (CTI) allows the integration or co-ordination of a telephone and a computer. CTI actually refers to the integration of all contact channels, such as e-mail, voice, fax, web, etc. with computer systems.

Several functions can be implemented using computer telephony integration. These functions include computer controlled dialing and automatic dialing; coordinated data and phone transfers between two parties; call information display; phone control; advanced functions, including reporting functions, call routing, automated desktop activities; call center phone control; agent state control.

Given that organization are faced with the need to secure their sites, some of which are very demanding, such as data centers or core networks, the CheckPoint Firewall solutions come in very handy. CheckPoint Firewall has a unified security architecture that enables the protection of the organization"s entire network infrastructure, and, at the same time, it simplifies management considerably and ensures consistent security.

As provider of the solutions presented above, Applinet PLC focuses on recommending, delivering and implementing which are most appropriate of the particular requirements and goals of your business.